Privacy Policy

This Policy applies to personal information handled through the public Precision Engine website, registered user accounts, Free and paid plans, Precision Engine tools, saved cloud projects, subscription and billing interactions, customer support, emails and communications, and other interactions expressly linked to this Policy.

This Policy concerns personal information about identifiable individuals. It does not necessarily apply to information that has been anonymized so that it can no longer reasonably identify an individual.

Third-party websites and services may have their own privacy policies. This Policy does not cover their practices, but this does not remove any responsibility Precision Engine has under applicable law for providers processing information on its behalf.

The Terms of Service and the Refund and Cancellation Policy are related documents and should be read together with this Policy.

Precision Engine is responsible for personal information under its control and is accountable for complying with applicable privacy laws.

You may contact the Privacy Officer concerning questions about this Policy, access or correction requests, consent withdrawal where applicable, account or data-deletion requests, portability requests where applicable, privacy complaints, or suspected privacy incidents.

The privacy contact method is the existing support email listed in the Contact section below. No separate privacy-specific email address, postal address, or corporate title is used, because none has been established yet.

This section describes only categories of information actually handled by Precision Engine, based on the current implementation.

Do not submit unnecessary sensitive, regulated, classified, or highly confidential information through projects, prompts, support requests, or AI-assisted features.

Precision Engine handles personal information with consent where consent is required, to provide services requested by you, to administer the account and subscription, to meet legal obligations, and for other purposes permitted by applicable law.

The form of consent may depend on the sensitivity of the information and reasonable expectations. Optional marketing consent is distinguishable from essential service communications.

You may withdraw consent for optional processing, subject to legal and contractual restrictions. Withdrawal may prevent Precision Engine from providing a feature that requires the affected information. Withdrawing marketing consent does not cancel an account or subscription. Cancelling a subscription does not automatically delete the account or all related records.

Acceptance of the Terms of Service does not constitute consent to every possible use of personal information. Where new consent is legally required for a materially different use, it will be requested.

Some tools offer AI-assisted features, such as generating sketches, schedules, recommendations, or decision-support outputs from a prompt you provide.

When you use an AI-assisted feature, your prompt and the relevant project inputs or instructions you provide — including any project images you attach to an estimate — may be sent to an AI provider through the Base44 integration layer to generate the requested output. The models used may include third-party AI models such as Anthropic Claude or Google Gemini models.

Account identifiers are not intentionally included in the prompt text sent to the AI provider. The generated output is returned to your session and may be stored in your saved cloud project if you choose to save it.

Whether the AI provider retains inputs or outputs, uses them for model training, or processes them outside Canada depends on the provider's configuration and contracts, which have not been fully confirmed. You should assume that information submitted to AI-assisted features may be processed outside Canada.

Precision Engine uses a limited set of cookies and browser-storage technologies. A cookie-consent preference centre is provided — you can accept or decline optional analytics and advertising categories, and you can change your preferences at any time using the “Cookie settings” link in the footer.

Precision Engine currently uses limited product-analytics events through the Base44 platform to understand feature usage, tool access, and waitlist sign-ups. No session replay, error-monitoring service, remarketing, interest-based advertising, or cross-site tracking is currently active.

Google Analytics 4 (GA4, measurement ID G-XXCFJJ6BLC) is loaded using Basic Consent Mode: no GA4 script, cookie, cookieless ping, or page-view event is sent until you grant analytics consent. When granted, GA4 receives page-path and page-title information only — no names, email addresses, account identifiers, Stripe information, project content, or authentication tokens are sent.

Google Ads (tag AW-18436575456) is loaded using Basic Consent Mode: no Google Ads script, cookie, or advertising event is sent until you grant advertising consent. When granted, the tag supports conversion tracking and advertising measurement, including ad storage, ad user data, and ad personalization.

Precision Engine does not sell personal information and does not disclose personal information for targeted advertising. Necessary service-provider processing is not a sale.

Essential or transactional communications include account verification, password or authentication notices, security notices, subscription confirmations, billing and payment information, service changes, support responses, and material legal-policy updates. These are required to operate an account or subscription.

Operational or onboarding communications include welcome emails, activation guidance, feature education, and abandoned-checkout recovery messages. These help you get value from the service.

Promotional communications, where offered, include newsletters, promotions, and product announcements. These are optional, and you can unsubscribe using the link in the email.

Unsubscribing from marketing does not prevent essential service messages. Delivery, bounce, complaint, and unsubscribe information may be processed by the email provider.

Payments and subscription management are handled through Stripe. When you subscribe, you are redirected to Stripe's hosted checkout or customer portal to enter and manage payment information.

Precision Engine receives and stores limited billing information, such as subscription status, selected plan, payment status, transaction amount and currency, invoice or transaction references, Stripe customer and subscription identifiers, and limited payment-method details returned by Stripe.

Complete payment-card numbers and card security codes are submitted directly to Stripe and are not directly stored in complete form by Precision Engine. Stripe's privacy practices are governed by its own privacy notice.

Precision Engine may provide limited information to service providers that perform necessary functions, such as hosting and infrastructure, database and cloud storage, authentication, payment processing, email delivery, analytics, and AI.

Service providers may process or store information outside Québec or Canada. Base44, Stripe, Resend, and AI providers may operate infrastructure in other jurisdictions.

Information processed in another jurisdiction may be subject to that jurisdiction's laws. Precision Engine uses service providers to operate the service and remains accountable for personal information under its control to the extent required by applicable law.

Different information may be retained for different periods depending on the purpose for which it was collected, active account or subscription requirements, user project storage, transaction and accounting obligations, fraud prevention, security and incident records, legal requirements, dispute resolution, backup cycles, and legitimate operational needs permitted by law.

Precision Engine does not currently have a formal, documented retention schedule. Information is retained only as long as reasonably necessary for the identified purposes and applicable obligations, and then securely deleted or anonymized when appropriate.

Information is not automatically or permanently deleted when you cancel a subscription, return to the Free plan, delete a project, close an account, or request deletion. Certain billing, transaction, security, legal, and backup records may remain for an appropriate period where required or permitted.

Precision Engine uses reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information and the service, including authenticated account access, role-based and account-based access controls, server-side ownership checks for saved projects, secure HTTPS transmission, managed hosting safeguards, restricted Stripe operations, limited access to production information, and secret management.

No online system can be guaranteed completely secure. You are responsible for protecting your login credentials and for reporting suspected unauthorized access.

Precision Engine will assess suspected privacy incidents and take reasonable steps to contain the incident, investigate its cause and scope, reduce the risk of harm, correct relevant weaknesses, keep required records, and notify affected individuals and competent authorities when required by applicable law.

To report a suspected privacy incident, use the support email listed in the Contact section below.

Cancelling a paid subscription normally prevents future renewals but does not automatically close the account. After cancellation, the account may return to the Free plan.

Projects exceeding the Free-plan limit may become inaccessible rather than immediately deleted. Deleting an individual project removes it from your saved projects.

Account closure and privacy-related deletion requests may follow a separate process. Currently, there is no self-service account-closure or data-deletion feature; you may request closure or deletion by contacting the Privacy Officer using the support email below.

Certain billing, transaction, security, legal, and backup records may remain for an appropriate period where required or permitted.

Precision Engine is not intended for children. No specific minimum age is established in the Terms of Service or account flow.

A parent or guardian who believes a child has provided personal information may contact Precision Engine using the support email below so the information can be reviewed and deleted where appropriate.

The website may link to independent third-party websites or services. Their privacy practices are governed by their own notices, and Precision Engine does not control them.

Users should review the relevant third-party privacy information. This does not remove any responsibility Precision Engine has under applicable law for providers processing information on its behalf.

Precision Engine does not sell personal information for monetary consideration. Necessary service-provider processing described in this Policy is not a sale.

Precision Engine does not disclose personal information for targeted or interest-based advertising. The limited circumstances in which information may be communicated are described in the Disclosure and Cross-Border Processing sections.

Precision Engine does not use personal information to make significant automated decisions that produce legal or similarly significant effects concerning individuals.

AI-generated project-management, scheduling, risk, prioritization, sketch, or value-analysis outputs are requested by you to support your own decisions and are distinct from automated decisions made by Precision Engine about you.

Limited analytics events and fraud-prevention checks do not constitute profiling that produces significant effects.

Precision Engine may update this Policy to reflect changes to the service, providers, practices, or legal requirements. The updated date will be displayed on this page.

Material changes will be communicated when required or appropriate, and additional consent will be requested where required by applicable law. An updated Policy will not retroactively authorize materially different uses where new consent is legally required.